Frequently Asked Questions
How does the 14-day free trial work?
You can use Showcase IDX absolutely free for 14 days once we get your MLS paperwork approved from the MLS. After 14 days, we will charge the credit card you used when you sign up. If you choose to cancel your account before your trial ends, your card will not be charged.
What if we need more than 14 days to evaluate Showcase IDX?
Before your trial ends, if you think you need a little more time to set up your website or just want to make sure that will work for you, just let us know. We’re happy to extend your trial.
How does the 30-day money back guarantee work?
If for whatever reason you don’t want to continue with Showcase IDX in the first 30 days, we will completely refund your first month’s payment. No questions asked.
Do I have to commit to a long-term contract?
No. There is no contract when you use Showcase IDX, other than agreeing to our Terms of Service. You can cancel your account at any time. To cancel your account, send us an email and we’ll take care of it.
What types of payments do you accept?
We accept payments made online using Visa, Mastercard, Discover, and American Express.
Have another question?
Contact us with your questions or feedback.
What’s included in the $59.95?
Showcase IDX WordPress Plugin
- Mobile-ready, responsive IDX Search
- Indexable, map-based search
- Everything on our Features page
- Listings updated up to every 10 minutes
- Attentive and friendly phone, email and chat support (9am-8pm EST).
- License to use the plugin on one website
- So much more!
What’s not included in the $59.95?
MLS Pass-through fees
- These range from average around $5-$10 for MLS’s that have them. We have one that is $30+ in Dallas, TX but that is standard for them.
- Roughly half of our MLS’s have pass-through fees. Click on an MLS on our MLS Coverage page to see if your MLS has this MLS fee.
- This is an IDX industry-standard fee for IDX companies to pass through from the MLS’s to offset the high cost of the listing data.
- You can add additional websites to your account at a discounted rate depending on how sites you need.
- Once you are signed up, just send us an email with how many sites you are looking for and we’ll set you up.