Introducing Corey Robinson, Our New Customer Success Team Member

I am pleased to announce that Corey Robinson has joined our Customer Success Team. Corey will be responsible for getting new customers onboard and up to speed. Once he’s ready, Corey will be providing a new, free plugin install service to make it that much easier for our new customers to get Showcase IDX on their website smoothly and have all their questions answered, up front. He will also be reaching out to our existing customers, doing success audits and generally making sure that everyone is getting the most out of Showcase IDX.

Welcome Scott Davis To Our Engineering Team

Photo: Kelly Heck

 

Recently, we’ve been busy expanding our engineering team and we’re very happy to announce Scott Davis as Showcase IDX’s newest in-house software engineer. He is our first Showcase IDX team member that is not located in Atlanta full time. Scott calls 200 acres of farmland in Maryland home.

Prior to Showcase IDX Scott has worked with a wide range of companies and organizations, from Tourbuzz (A management platform for real estate photographers) to NASA. Yes, that NASA. He didn’t fly any of the the shuttles, but he did work on Hubble Space Telescope. Scott has over 16 years of software development under his belt, specializing in highly-scalable software architecture and team leadership.

In his free time, he enjoys wood and metal working, robotics, studying algorithms, and working with Elixir. We are really happy with the development team we’re building and excited that Scott is on board!

Welcome Josh Sandlin To The Showcase IDX Team

 

We’re excited to introduce the newest member of our team, Josh Sandlin. Josh will be joining our development team as a backend engineer. He will be working on the technology behind the scenes that makes Showcase IDX tick and working to ensure that the technology scales smoothly as we continue our growth.

Josh has a strong technical background, including stints at both startup and enterprise companies. Notably, he spent some formative years at Adult Swim which is a division of Turner/Time Warner. At Turner, Josh contributed to an impressive array projects from front-end, back-end, to DevOps assignments.

In Josh’s spare time, he enjoys playing with the cats at Java Cats Cafe and is on a quest to catch all of the Pokemon in Atlanta’s Piedmont Park. We can’t be more excited to have Josh on this ride with us!

Happy Customers = Pizza

 

Just a quick thank you to all our customers for being so awesome! In particular, Wayne Stratton, who is not only a customer but also a website developer that uses Showcase IDX on all the websites he builds! Wayne bought the Showcase IDX office lunch this week and we couldn’t be more thankful!

To be clear, we don’t assume that any of our customers are going to buy us pizza, but we certainly do appreciate the kind gesture. We must be doing something right to have such great customers… and pizza! 😉

Scott.

Showcase IDX Closes Private Equity Investment Round

Today, Showcase IDX, an Atlanta-based real estate technology company that provides IDX home search and consumer engagement tools for WordPress to real estate agents, teams, and brokers has successfully closed its first-ever round of investment from a private equity source. Specific terms of this investment will remain private.

For over 12 years, Showcase IDX has been self-funded and its growth bootstrapped through increases in its revenue. This investment represents a significant amount of capital that the company will use to continue to innovate and address the current and future needs of real estate agents, teams, and brokers. 

Showcase IDX’s Google XML Sitemaps Updated

Showcase IDX has launched a fully updated (rebuilt from scratch) and significantly improved version of our automated IDX listing page XML Sitemaps for Google Search Console. This update is already live and there is nothing that you need to do to enable this new version. 

Introducing Matt Booth, Our New Director of Sales and Marketing

We’re excited to welcome and introduce Showcase’s newest team member, Matt Booth. Matt will be joining Showcase as our new, and first, Director of Sales and Marketing! He will be the cornerstone of our our sales and marketing efforts, helping build new strategies and a team from scratch. He will also be working with future and existing reseller partners and agent, team and brokerage customers to make sure they get the most out of Showcase for their business and playing a key role in our product team as a customer advocate. 

Introducing Streamlined Search: Powerfully Simple IDX Search

 

People looking for homes want a simple search experience. One that gives them what they’re looking for fast and without having to think too much. Now with Streamlined Search, you can provide your website visitors with a home search experience that rivals the large portals like no other IDX solution can. With Streamlined Search, we have solved some of the biggest IDX issues facing agents on their own websites: standardized data, mobile usability, and user experience. See Streamlined Search in action on a live real estate website, here.

 

Standardized Data

Streamlined Search uses a new proprietary set of MLS fields within Showcase IDX that standardizes feature fields from across all of our MLS partners, and makes it so these fields can be easily and accurately searched across multiple MLS’s. This data project is the foundation of our new search capabilities, allowing for complex searches to be performed quickly across MLS that until now have had different data formats that made searching across them tedious and prone to error.

 

Mobile Usability

Streamlined Search now puts all of the power and convenience of a desktop search, into the mobile experience. Our approach makes the entire website search experience work seamlessly with each other regardless if you’re using a desktop, phone, tablet, or VR device. In designing the mobile Streamlined Search experience, we looked at ways to simplify the interactions with the search that makes sense when you’re using the search in your hand.

Gone are long drop-down menus for adding a price range, replaced with a numeric keyboard to quickly add the price. We’ve also added the ability on other range fields to simply tap the + and – buttons to increase and decrease the values to quickly set the values without having to type in a number (but you can do that too if you like).

 

 

User Experience

Based on a year’s worth of user behavior analysis, customer feedback and iteration since the launch of our 3.0 version in 2017, Streamlined Search gives agents and teams a powerful search that anyone who has searched on the large search portals (Zillow, Redfin, etc) will find familiar, along with a few new useful twists and surprises. The design of the search shows how much thought was put into having a search experience that delivers across all devices and just makes sense.

 

 

Less is More… More Search Options

Instead of our existing search’s Advanced Search menu, we now have a more prominent More button. Clicking this opens up a series of options, with property, listing, and amenity feature tabs, that give the user the ability to perform detailed and very specific searches across multiple MLS’s. These tabs have the search options that we found that are used over 95% of the time. For those other searches, we’ve added the ability to search for multiple keywords or key-phrases within a listing.

 

 

Must Haves

One way we’re making it easier for consumers to find the right home for them is through our must have filters. These filters use our standardized MLS data to provide accurate results combined across all of our MLS’s.

 

Speed

Streamlined Search is fast. Real fast… even on a mobile device.

 

A Choice Of Searches

Showcase IDX customers will be able to choose which search they have on the front-end of their websites. Streamlined Search is opt-in, which means customers will have to go into their Search Settings and choose which search they want their visitors to use for it to show up on their website. To upgrade to the new search, just go to the Showcase IDX Admin, select the website you want to switch to Streamlined Search and go to Settings>Search and you’ll see the option at the top.

 

A Powerful Back End Combination

Even though there will be only one search on the front-end of the website for visitors to use, agents will be able to choose on a case-by-case basis which style of search they want to use on the back-end for creating hotsheets and recommended searches. This means that if you want to use our very detailed advanced search filters to set up a hotsheet or recommended search, you can still do this. it’s entirely your choice which style of search you use. All of your current saved searches and hotsheets will not be affected by the new Streamlined Search.

 

 

New Streamlined Sign-Up Form Design

 

We’ve been looking at it for a while… and we have made some key improvements and simplifications today to our sign-up (and sign-in) form today that should positively impact lead registrations. These changes were based on a lot of customer feedback and end-user behavioral data that we’ve been analyzing for a while now since launching our 3.0 version last year.

There are two things that aren’t readily obvious… we’ve made sure that if you want to hide the google sign in or email account form, you can do this easily with CSS. We have some customers who only want the facebook button option, so this is now very easy to make happen.

Please let us know how these new changes work for you… we’ll be continuing to track the effectiveness of this change and overall lead conversion on our end.

Recommended Search Email Handling Updates

We have made a change to how we handle the sending of recommended searches. previously, each and every agent-created recommended search had to be implicitly opted-into by the recipient. While this was following the letter of the law, this was causing a lot of hassles. We have relaxed these rules and now will send recommended search subscription emails to your signed up leads with no opt-in required.

We are considering the lead sign-up as an agreement to receive and have updated our terms of use accordingly. If the recipient is not a current lead, they will still have to respond to the opt-in email.

We are also working on a more comprehensive solution that will give agents more control over how these emails get sent out. If agents choose to spam recipients they will be hurting their own domain’s email spam reputation (not ours). This project involves making it so agents on our premium plan can send emails from the relevant website’s domain, complete with return-path support. We’re hoping to get this project completed in the next few weeks.

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help@showcaseidx.com

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